Privacy Policy

1. Introduction

Trademark Registration Agency LLC (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, communicate with us, or request trademark-related services.

By accessing our website or submitting your information, you agree to the practices described in this Privacy Policy.


2. Information We Collect

We may collect the following types of personal information:

  • Full name

  • Email address

  • Phone number

  • Trademark name, details, or descriptions

  • Consultation or inquiry details

  • SMS communication history

  • Any other information voluntarily submitted through our website or SMS

We do not collect or store credit card or payment details on our website. All payments are securely processed through third-party processors.


3. How We Use Your Information

We use the information we collect for:

  • Responding to inquiries and trademark questions

  • Conducting trademark searches and evaluations

  • Providing service updates, reminders, and application-related information

  • Customer support and consultation scheduling

  • Improving website performance, communication, and service efficiency

  • Manual, conversational SMS responses to your inquiries

  • Internal analytics and operational improvements

We do not use your phone number or email for automated marketing campaigns.


4. SMS Text Messaging Policy (10DLC Carrier Compliant)

By providing your telephone number through our website or contacting us via SMS, you expressly consent to receive text messages from Trademark Registration Agency regarding:

  • Your trademark inquiry

  • Consultation scheduling

  • Service updates

  • Customer support communications

  • Application progress or follow-up questions

All messages are manual, conversational, and related to your inquiry. We do not send automated marketing messages.

Message Details

  • Message frequency varies depending on your communication with us

  • Standard message and data rates may apply

  • Reply STOP to unsubscribe from SMS messages

  • Reply HELP for customer support information

  • Consent to receive SMS is not required to make a purchase

No Selling or Sharing of Phone Numbers

We strictly do not sell, rent, share, or distribute your phone number or SMS consent information to:

  • Third parties

  • Affiliates

  • Marketing partners

  • Lead generators

Your SMS consent is used only for the purposes described in this Privacy Policy.


4.1 Collection and Storage of Phone Numbers

When you enter your phone number on our contact form, or when you send us an SMS, you authorize us to use that number for:

  • Inquiry responses

  • Trademark-related communication

  • Support and follow-ups

  • Service progress updates

Your number is securely stored and kept confidential.


4.2 Opt-Out Instructions

You may opt out of text messages at any time by replying:

  • STOP — to immediately unsubscribe from SMS messaging

  • HELP — to receive guidance or assistance

Once you opt out, you will no longer receive text messages unless you provide consent again.


5. How We Protect Your Information

We implement reasonable physical, administrative, and technical safeguards to protect your data from unauthorized access, disclosure, or misuse.
However, no online communication or data transmission is completely secure, and we cannot guarantee absolute protection.


6. Sharing of Personal Information

We do not:

  • Sell personal information

  • Trade, rent, or share phone numbers

  • Share SMS consent with any third party

  • Share customer data with affiliates for marketing

Information may be shared only:

  • To comply with legal obligations

  • To respond to valid government or law-enforcement requests

  • To prevent fraud, abuse, or security threats

  • With service providers who help us operate our business (e.g., hosting partners)

These providers are required to protect your information and cannot use it for their own purposes.


7. Your Rights

Depending on your location, you may have rights including:

  • Access to the personal data we hold

  • Correction of inaccurate information

  • Deletion of your data

  • Opt-out of SMS messaging

  • Withdrawal of consent

  • Requesting copies of your stored information

To exercise any of your rights, email us at:
📩 info@trademarkregistrationagency.com


8. Cookies & Tracking Technologies

We may use cookies, session tools, analytics, and tracking technologies to:

  • Improve website functionality

  • Analyze performance

  • Understand user behavior

  • Enhance user experience

You may disable cookies anytime through your browser settings.


9. Third-Party Websites

Our website may link to external third-party websites.
We are not responsible for the privacy practices, data handling, or content of those external sites.
We recommend reviewing their privacy policies before sharing information.


10. Refund & Non-Refundable Fee Policy

To maintain accuracy with USPTO policies and professional standards:

  • All service fees and government filing fees are non-refundable

  • If a trademark search is completed, the package fee becomes non-refundable

  • If an application is filed and later rejected, refused, or abandoned, the USPTO government fee is non-refundable

  • Our service fee covers preparation, filing, and legal handling, and becomes non-refundable once work has begun

By purchasing any service from us, you acknowledge and agree to this refund policy.


11. California & State Privacy Rights (If Applicable)

For users residing in states with enhanced privacy regulations (such as California):

  • We do not sell or share personal information

  • We honor requests for access, deletion, and correction

  • We provide transparency about use of data

You may request additional disclosures by contacting us directly.


12. Updates to This Privacy Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with the updated Effective Date.
Continued use of our website signifies acceptance of the updated policy.


13. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us:

📧 info@trademarkregistrationagency.com
🏢 Trademark Registration Agency LLC
299 S Main St #1300
Salt Lake City, UT 84111
United States


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By submitting this form, you agree to receive manual SMS messages from Trademark Registration Agency regarding your inquiry. Message and data rates may apply. Reply STOP to opt out or HELP for more information.